Refund policy

At JNS IT Solutions, we strive to provide excellent virtual assistant services to our clients. However, we understand that circumstances may arise where a refund is necessary. Please review our refund policy outlined below:

  1. Eligibility for Refund:

    • Refunds may be granted in the following situations:
      • Dissatisfaction with the quality of service provided.
      • Failure to deliver the agreed-upon services within the specified timeframe.
      • Technical issues or errors on our part that significantly impact service delivery.
    • Refunds are subject to approval and will be evaluated on a case-by-case basis.
  2. Requesting a Refund:

    • To request a refund, clients must submit a written request via email to jnsitsolutions0@gmail.com within 30 days of the service delivery date.
    • The request must include the reason for the refund and any supporting documentation or evidence.
  3. Refund Process:

    • Once a refund request is received, it will be reviewed by our team.
    • If the request is approved, the refund will be processed within [insert time frame, e.g., 7 business days] via the original method of payment.
  4. Non-Refundable Services:

    • Certain services may be deemed non-refundable, such as:
      • Consultation fees.
      • Customized or personalized services.
      • Services that have been fully rendered as per the client’s specifications.
  5. Cancellation Policy:

    • Clients may cancel their services at any time by providing written notice to jnsitsolutions0@gmail.com.
    • Cancellations made after the service has been initiated may not be eligible for a refund.
  6. Contact Us:

    • If you have any questions or concerns regarding our refund policy, please contact us
Refund Policy
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