Refund policy
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At JNS IT Solutions, we strive to provide excellent virtual assistant services to our clients. However, we understand that circumstances may arise where a refund is necessary. Please review our refund policy outlined below:
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Eligibility for Refund:
- Refunds may be granted in the following situations:
- Dissatisfaction with the quality of service provided.
- Failure to deliver the agreed-upon services within the specified timeframe.
- Technical issues or errors on our part that significantly impact service delivery.
- Refunds are subject to approval and will be evaluated on a case-by-case basis.
- Refunds may be granted in the following situations:
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Requesting a Refund:
- To request a refund, clients must submit a written request via email to jnsitsolutions0@gmail.com within 30 days of the service delivery date.
- The request must include the reason for the refund and any supporting documentation or evidence.
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Refund Process:
- Once a refund request is received, it will be reviewed by our team.
- If the request is approved, the refund will be processed within [insert time frame, e.g., 7 business days] via the original method of payment.
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Non-Refundable Services:
- Certain services may be deemed non-refundable, such as:
- Consultation fees.
- Customized or personalized services.
- Services that have been fully rendered as per the client’s specifications.
- Certain services may be deemed non-refundable, such as:
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Cancellation Policy:
- Clients may cancel their services at any time by providing written notice to jnsitsolutions0@gmail.com.
- Cancellations made after the service has been initiated may not be eligible for a refund.
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Contact Us:
- If you have any questions or concerns regarding our refund policy, please contact us